Event details

By the end of this course you will be able to understand the importance of effective communication and the benefit of giving frequent and effective feedback.

• Recognise different styles of communication and how to improve understanding and build rapport with others.

• Use active listening techniques and effective questioning skills to enhance your understanding.

• Give and receive appropriate feedback and use trusted techniques to deal with difficult situations

 

If you would like to book onto this course please contact learning@wiltshire.gov.uk - 01225713183.

 

Date:
Location:
County Hall, Bythesea Road
Trowbridge , Wiltshire
BA14 8JN
Tickets: £60.00pp

Location and directions

More information