Event details

This crisis is impacting all of us in different ways and whilst we have some time to think, we would like to offer support to our local business community in the form of a virtual workshop.

During this unprecedented time, we are typically seeing and hearing that businesses are dealing with....

  • losing customers
  • changing customer expectations
  • reduced staff levels
  • closure of premises
  • significant changes to operating procedures
  • impacted supply chains

....we don't even know if you recognise any of these as issues faced by your organisation? If you do, one of the key ways to address the problems thrown up by COVID-19 is to spend some time thinking about, and planning, how to deliver success for your customers and clients.

This 1-hour virtual workshop will enable you to develop a robust customer success plan to get through the current situation and thrive beyond the pandemic by.....

  • Reflecting on your current customer experience delivery
  • Reviewing the findings and identifying the opportunities
  • Refining your approach to a changing customer-centric environment

This event is suitable for business owners and leaders whose businesses have been impacted during the COVID-19 crisis. Join us for some simple tools and exercises that will help to unlock and structure your thinking during this time of uncertainty.

Online event
Tickets: £49.99

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