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Swindon-based outsourcing company Woven has  acquired BYC Aqua Solutions, a fellow outsourcing company based in Cape Town, South Africa.

BYC Aqua Solutions specialises in outsourced quality, coaching and software. The company helps clients with contact centres improve their services and quality, operating in the UK, South Africa, Australia, Singapore and Indonesia.

Woven’s Chief Executive Officer Cyril Molitor said:

“Through this acquisition of BYC Aqua Solutions, we are expanding our global presence and capabilities.”