Job Description

Purpose:

To support the provision of effective social media campaigns for both Naturally Social’s growing client base and to raise the company’s own profile, whilst building your skills with this expanding award-winning social media management and training consultancy.

Key Duties:

· General administrative duties to assist with the day-to-day running of the business, including using and updating the CRM system.

· To contribute towards creative ideas for social media content via Facebook, Twitter, Instagram, YouTube, LinkedIn.

· To update the Naturally Social company website.

· To contribute to the management of the company’s social media channels.

· To create the monthly e-newsletter.

· To promote Naturally Social’s events, courses and services through social media and other networking activities as appropriate.

· To represent Naturally Social at networking or training courses to help with raising profile or general event organisation.

· To keep up to date with changes in the world of social media.

· To source and edit images, graphics and visuals for use on social media.

· To research publications and PR ops and build relationships with the media.

· To research and find relevant content for clients and the business to share.

· Researching and writing blogs as well as press releases

· Data tracking and analysis.

· Support the management of online communities.

· Any other duties commensurate with the level of this post as reasonably requested by your line manager.

· To work in a manner which protects your own Health & Safety and that of others.

· To work in a manner which complies with GDPR requirements.

Key Success Factors:

· Administrative duties are thorough, precise and completed without prompting.

· Social media activity is well-planned, timely, accurately produced and appealing.

· Engagement is measured and analysis is used to inform future activity.

· Agreed business-related targets are met for the promotion and development of Naturally Social’s events and services.

PERSON SPECIFICATION

Communications & Administration Assistant (Part-time).

KNOWLEDGE, TRAINING AND QUALIFICATIONS

ESSENTIAL:

· Excellent written English shown by a qualification in the English Language at Level 2 or above.

· Good knowledge of the main social media channels, combined with practical experience of using them in a business context or to promote a cause.

· Excellent knowledge of Microsoft 365 packages.

· Good knowledge of IoS and Windows.

DESIRABLE:

· Industry qualification/degree in marketing, PR or media related subject OR relevant hands-on experience in a social media-related role (paid or voluntary).

· Social Media Diploma.

SKILLS AND EXPERIENCE

ESSENTIAL:

· High attention to detail including good use of grammar and spelling.

· Ability to convey ideas and messages in a concise, attention-grabbing way.

· Creative flair and the ability to generate unique ideas.

· Excellent time management and organisational skills.

· Experience of creating or updating websites using Wordpress.

· Experience of using a CRM (customer relationship management) package.

· Experience of using social media management platforms

· Experience of using graphic design packages, such as Photoshop.

· Content creation in the form of blog writing or press releases

· Experience planning and writing content for social media

DESIRABLE:

· Video production skills and experience.

· Photography skills.

· Analytical skills, for example, the experience of analysing data or trends and using this information to inform decision making.

· Experience of analytical modules in social media platforms.

CULTURE

ESSENTIAL:

· Flexibility with time and obtaining new skills.

· Passionate about Naturally Social, social media and delivering high-quality customer service and impact.

· Interest and desire to learn and develop.

· Ambitious for both the company and own personal growth.

· Humble but confident in your ability to be amazing.

· Confident and comfortable working alone as well as part of a team.

CIRCUMSTANCES

ESSENTIAL:

· Willingness and ability to undertake occasional business travel within South West.

· Willingness and ability to attend occasional events outside of usual business hours.

· Self-motivated to achieve outcomes, especially when working alone.

Job offers are subject to satisfactory references, proofs of eligibility to work in the UK and qualification checks.

Benefits:

  • Work from home opportunities
  • On-site parking
  • Casual dress
  • Company pension
  • Company events & social hours

Role: Part-time

Salary: £19,500.00 per year pro-rata

Job Types: Part-time, Permanent