The Citizens Advice Help to Claim service can support you in the early stages of your Universal Credit claim, from the online application, through to support with your application before your first full payment.
It’s a free, independent, confidential and impartial service provided by trained advisers from Citizens Advice. They can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.
Call for free:
0800 144 8 444 (England)
08000 241 220 (Wales)
Get support online or find your nearest service at www.citizensadvice.org.uk/helptoclaim
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