Swindon-based Zurich UK has reported a strong trading performance in its full-year results to December. UK full-year business operating profit of £470m was up from £111m in 2020, which was impacted by Covid-related claims.
Tim Bailey, chief executive officer of Zurich UK said: “We achieved strong results in 2021, with an acceleration in revenue growth returning profits to pre-pandemic levels. This performance has been driven by disciplined execution and a relentless focus on our customers.
“Last year, we paid out £2 billion in claims and achieved further improvements in customer satisfaction.”
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