Logo_Wincanton_(Unternehmen).svg
Wincanton has been chosen by Waitrose to create a customer fulfilment centre (CFC) for www.Waitrose.com online grocery home deliveries - in a move the business said was a 'first' for the third-party logistics market. The contract will lead to the creation of 800 jobs.

As part of an initial five-year contract, Wincanton will develop and operate the CFC in West London, accelerating Waitrose & Partners' expansion in online grocery home delivery.

The partnership approach with the Waitrose team will accelerate the implementation, ensuring the CFC is fully operational in the current financial year.

The new contract will build on Wincanton's long-standing operations for Waitrose's supermarkets.  Wincanton will be responsible for operating the CFC (or 'dark store') and delivery to Waitrose customers in the West London area.

Wincanton said the "transformational" contract positioned it as a leader in a market currently experiencing exponential growth.
"This partnership with Waitrose to deliver groceries to customers' homes is a fantastic opportunity for us to combine our existing capabilities in a new way, in order to accelerate Waitrose & Partners' online growth,"
said Wincanton chief executive James Wroath. 

"We will be the first third party logistics operator to enter an exciting and rapidly expanding market." 

Andrew Murphy, John Lewis Partnership executive director for operations, added:
"This builds on a 20-year relationship with Wincanton from which we know them to be a collaborative and agile business partner.

"Our companies' complementary experience will help us further accelerate our online growth and respond well to significant customer demand."